Servizio

Società SEPPES

After Sales Service

  • 24/7 Online Service                                                                            We will supply dock equipment with a training video and user’s manual in English for installation, operation, maintenance, and troubleshooting, and shall give technical guidance by Desktop remote, E-mail, Telephone, Mobile, WhatsApp, 24/7 online chat, and so on, when you facing problem for dock equipment installation, operation or adjusting.                                                                              
  • Warranty                                                                                              We provide 2 2-year year-free guarantee for sectional doors, dock levelers, door shelters, and high-speed doors. If there is any issue is cost by quality, we will send free dock equipment components by DHL right away free of charge.                                                                                        
  • One Door One Code Service                                                 Implement the new service standard of “one door, one code, lifelong service”, and equip multiple technical teams to efficiently solve product problems.

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Technical Support

Professional Installation Support

SEPPES engineers have rich on-site work experience, with an average of more than 7 years of on-site work experience, and are equipped with multiple engineering service fleets. 7*12 hours quick response, maintenance, and emergency repair according to the site conditions.

How About Our Ability To Manufacture & Supply Doors​

Fabbrica di 17.500 mq

La nostra fabbrica copre un’area di 17.500 metri quadrati, in grado di soddisfare le esigenze di ordini di grandi dimensioni, produzione rapida e consegna veloce.

Professional Staff

SEPPES employees are all professionally trained, and they all have more than ten years of production experience.

Laser Cutting

We refuse to manually cut the curtains and door panels, which will result in an uneven surface of the door. Laser-cut doors look better.

Automated equipment

We use fully automatic equipment for material transportation and processing, which greatly improves efficiency and quality.

 

How We Shipping & Delivery Dock Equipment

Packing Details

Sectional doors, dock levelers, door shelters, and high-speed doors will be shipping by sea mostly. Products will be tightly packed and put into wooden boxes to ensure that they will not be damaged during transportation.

Our technicians will provide the best solution and plan reasonably, cause the escalator has a different shape. Knowing the best solution load as much as in one container is the best way to save shipping costs for our partner.

Shipping For Dock Equipment

After your goods are packaged, we will provide you with a comprehensive, safe, and efficient shipping experience. We have a professional team and equipment to ensure that your goods are well taken care of, smoothly delivered to the port, and shipped by sea to ensure that they are delivered to your destination in the shortest possible time.
To ensure the safety of your goods during transportation, we have our dedicated vehicles. These vehicles have undergone strict safety checks and maintenance to ensure that there will be no breakdowns during transportation. Shipping by sea will arrive in 7-15 days depending on where are you.

Caso di collaborazione

Casi di successo nella collaborazione con le prime 500 aziende mondiali

Ottieni le migliori soluzioni per il tuo edificio!

Contattaci ora per personalizzare la porta sezionale più adatta alla tua fabbrica!

Perché scegliere le attrezzature per banchine SEPPES

Design superiore, qualità senza compromessi e un elenco crescente di clienti soddisfatti hanno reso SEPPES un pioniere nel settore delle attrezzature per banchine. Tutti i prodotti principali hanno quasi 20 certificazioni come EU CE, SGS, CMA, ecc.

Fiducia dei grandi marchi

Attrezzature di produzione professionali per garantire la qualità dei nostri prodotti.

Eccellente servizio post-vendita

Oltre 100 punti di assistenza in tutto il mondo, che forniscono supporto tecnico in qualsiasi momento.

Tecnico professionista

Offriamo personale tecnico professionale con oltre 10 anni di esperienza lavorativa.

Prezzo competitivo

Disponiamo di fabbriche professionali e possediamo 30 brevetti per invenzioni di prodotto.

Risposta rapida

Forniamo assistenza online 7 giorni su 7, 24 ore su 24: risposta a domande, installazione, post-vendita...

Consegna rapida

Supportiamo molteplici termini commerciali. L'ordine più rapido può ricevere la merce in una settimana.

We Are Here To Help

We have compiled the most frequently asked questions about dock equipment here for your convenience. But if you can’t find what you’re looking for in our FAQs, please Give us a call at +8617706217128 o mettetevi in contatto tramite jiayi@seppes.com.cn.

About SEPPES Company

All products have EU, SGS, CMA, and ISO9001 certificates.

All our parts are famous brands, you can get them easily from the market or us at low price. Or you can directly ask our local service team for a short delivery time.

We are mainly exported to more than 65 countries and regions, including Europe, Australia, the United States, Canada, France, Japan, Dubai, Vietnam, Thailand, Indonesia, Chile, Russia and so on.

7-15 days after your custom order, fast a week

Welcome, dear. Please send your idea and your profile to any e-mails of us. Let’s cooperate.

About Products

1 year long free guarantee.

Fornite le dimensioni e la quantità esatte della porta richiesta. Potremo fornirvi un preventivo dettagliato in base alle vostre esigenze.

Un ordine di 1 set per un ordine di prova è accettabile. 

7-15 giorni dopo l'ordine personalizzato, al massimo una settimana

Welcome, dear. Please send your idea and your profile to any e-mails of us. Let’s cooperate.

Contattateci ora!

Indirizzo

5001 Baodai West Road, Mudu Town, Wuzhong District, Suzhou, Jiangsu, China

Email

jiayi@seppes.com.cn

WhstApp(WeChat)

+86 17706217128